Privacy Policy

1. Scope

This policy explains how ONYXX UNIVERSE (“we,” “us,” or “our”) handles personal information collected through onyxxuniverse.com, its contact and waitlist forms, and its downloadable digital-product business. KJV IQ has a separate, app-specific Privacy Policy covering its accounts, gameplay, notes, and subscriptions. Third-party payment providers also publish their own privacy notices.

2. Information We Collect

• Contact requests: name, email address, reason for contacting us, and message you submit.
• Waitlist: email address and the page from which you sign up.
• Digital purchases and support: product purchased, order identifiers, payment or fulfillment status, and contact information that Lemon Squeezy makes available to us as needed to support orders.
• Technical information: our hosting and security service providers may process IP addresses, browser details, access times, and diagnostic records when the website is used.

We do not need your full payment card number to deliver ONYXX digital downloads. Checkout payment information is handled by the payment provider.

3. How Information Is Used

We use information to respond to requests; manage the waitlist and product announcements; fulfill purchases; provide support; troubleshoot problems; protect our website; and comply with applicable legal or recordkeeping requirements. Marketing messages are associated with the preferences or signups you choose and should include a way to stop receiving them.

4. Payments and Service Providers

For purchases made through Lemon Squeezy, Lemon Squeezy acts as merchant of record. Its privacy notice governs its collection and use of payment, tax, and transaction data. We may receive limited order information for fulfillment and support. Other service providers used by the website include web hosting and Supabase for storing contact and waitlist submissions. They process data as necessary to perform those functions, subject to their terms and safeguards.

5. Local Coloring Data

Our downloadable interactive coloring studios are designed to let you create, recolor, and save artwork on your own device. Where local browser storage is used, coloring progress stays in that browser/device unless you separately export or share it. Clearing browser data may erase locally saved coloring progress. A studio download does not automatically create an ONYXX cloud account.

6. Cookies and Security Logs

Our website and third-party hosting or checkout providers may use cookies and similar technology for essential operation, security, preferences, and measurement where configured. You can manage cookies through your browser and any choices offered by those services. We do not sell personal information to advertisers.

7. Retention and Security

We retain information for the time reasonably necessary to support communications, fulfill orders, maintain security, resolve disputes, and satisfy legal obligations; the period depends on the record type. We use reasonable safeguards, but no online system can guarantee absolute security.

8. Privacy Requests

Depending on your location and applicable law, you may have rights to access, correct, delete, or otherwise control personal information. Send requests to onyxuniverse2026@gmail.com. We may need to verify your identity before responding. For card-payment information or payment-platform records, you may also need to contact Lemon Squeezy directly.

9. Children

Some coloring content is suitable for children, but purchases and contact with our business should be handled by an adult. We do not knowingly seek personal information from children under 13 through the website’s contact, waitlist, or checkout functions. If you believe a child has submitted personal information, contact us so we can review and address it.

10. Changes and Contact

We may update this policy as our services and legal obligations change. The date above identifies the latest version. Contact ONYXX UNIVERSE at onyxuniverse2026@gmail.com or use our contact page.